Shipping & Delivery
How long does shipping take?
Orders are processed within 1-2 business days. Delivery times depend on your location and the shipping method selected at checkout.
Do you ship internationally?
We ship to select international destinations. Any customs fees or import duties are the responsibility of the recipient.
How do I track my order?
You'll receive a shipping confirmation email with a tracking link once your order leaves our warehouse. You can also visit our Order Tracking page.
Returns & Refunds
By when do I need to return an item?
You have 30 days from your delivery date to send an item back. Items reported after that window can no longer be accepted. Full details are on our Return & Refund Policy page.
Does it cost anything to return something?
No, returning an eligible item is free — there's no return fee, and you get a full refund once it's approved.
How long until I see my refund?
Once your return arrives and passes inspection, we issue the refund to your original payment method within about 7 business days.
My item arrived damaged, what do I do?
Contact us right away with your order number and a photo of the item, and we'll sort out a replacement or refund.
Orders & Payment
What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, Google Pay, and Shop Pay at checkout.
Can I change or cancel my order?
Contact us as soon as possible after placing your order. We can usually make changes before an order has shipped.
Products
Are your products covered by a warranty?
Most items are covered against manufacturing defects. Reach out to our team with your order number for details specific to your product.